What is the best dental billing company?
Teero is the top-ranked dental billing company in our review, scoring 88 out of 100. It leads on flat-rate pricing tied to what's posted rather than a percentage of collections, a U.S.-based team you can call or text, and automated payment posting into your practice management system. The best fit still depends on your practice: large groups often prefer an established incumbent like eAssist, while cost-focused practices favor flat-rate models.
How much does outsourced dental billing cost?
Outsourced dental billing usually costs 4% to 8% of collections with full-service providers, though several companies publish tiered rates between 2.5% and 3.5% at higher volumes. Flat-rate and flat-monthly-fee models are a growing alternative that can be cheaper and more predictable for higher-volume practices. Software-only automation tools price separately, often per claim or on a monthly subscription.
What does a dental billing company do?
A dental billing company runs a practice's insurance revenue cycle so the front office doesn't have to. That typically covers claim submission, payment posting, insurance verification, denial management and appeals, aged accounts receivable (A/R) recovery, and often patient billing. Outsourcing these tasks frees staff for patients and reduces the practice's dependence on a single in-house biller.
Is it better to use a U.S.-based or offshore billing company?
U.S.-based dental billing teams are generally easier to reach and align better on payer-specific rules, which is a common reason practices switch providers. Offshore and hybrid providers can offer lower cost and more scale, which suits large groups and DSOs. Our scoring rewards a reachable support model but does not disqualify offshore delivery.
Can outsourcing dental billing increase collections?
Outsourcing dental billing can increase collections, mainly by submitting cleaner claims, working denials that would otherwise be written off, and recovering aged A/R. Providers commonly report lower 90-plus-day A/R and higher clean-claim rates, though actual gains depend on your current processes, payer mix, and how much revenue is currently leaking.
How do you rank dental billing companies?
We rank dental billing companies on five weighted pillars: pricing and value (25%), reputation and reviews (25%), service depth (20%), support and practice fit (15%), and technology and automation (15%). Scores draw on published pricing, third-party ratings, and service documentation, and the full methodology is published so the ranking is auditable rather than editorial opinion.
What percentage of collections do dental billing companies charge?
Most full-service dental billing companies charge 4% to 8% of insurance collections. Several publish tiered rates that fall to 2.5% to 3.5% at higher monthly volumes, and a few (such as Teero and DCS) publish their rates openly. Flat-monthly-fee and per-claim models exist as alternatives to percentage pricing.
How much does dental billing cost per claim?
Per-claim dental billing pricing typically runs about $0.50 to $2.00 per claim, and some software tools bundle it into a monthly subscription (for example, roughly $250/month for lower volumes). Per-claim pricing suits practices that want cost tied directly to volume rather than a percentage of everything collected.
Is outsourcing dental billing worth it for a small practice?
Outsourcing dental billing is often worth it for a small practice because it removes the risk of relying on a single in-house biller who can quit or take PTO, and it usually improves clean-claim rates and aged A/R recovery. The trade-off is cost: percentage models scale with collections, so smaller offices sometimes prefer flat-rate or hourly providers.
In-house vs outsourced dental billing: which is cheaper?
In-house billing costs a salary plus benefits and software (commonly $45,000 to $65,000+ per year for one biller), while outsourced billing costs a percentage of collections or a flat fee. Outsourcing is usually cheaper for small-to-mid practices once you account for turnover, training, and coverage gaps; large groups with steady volume sometimes keep billing in-house.
Is it HIPAA-compliant to outsource dental billing offshore?
Outsourcing dental billing offshore can be HIPAA-compliant if the vendor signs a Business Associate Agreement (BAA) and enforces safeguards like access controls, encryption, and audit logs. Compliance depends on the contract and controls, not the country. Practices that want easier oversight and communication often prefer U.S.-based teams.
What is the difference between dental billing and dental RCM?
Dental billing is the core task of submitting claims and posting payments, while dental revenue cycle management (RCM) is the broader end-to-end process: insurance verification, claim submission, payment posting, denial management, aged A/R recovery, and patient billing. Most companies on this list offer full RCM, not just claim submission.
How do I switch dental billing companies?
To switch dental billing companies, request an aged A/R report and export from your current provider, confirm the new company supports your practice management system, agree on who works the existing claim backlog, and set a cutover date. Reputable providers offer a free A/R analysis and handle onboarding in one to four weeks.
How long are dental billing contracts and can I cancel?
Dental billing contracts range from month-to-month with no commitment to annual agreements. Several providers (including flat-rate and hourly ones) offer month-to-month terms you can cancel with notice. Always confirm the cancellation notice period and whether setup fees are refundable before signing.
What questions should I ask before hiring a dental billing company?
Before hiring a dental billing company, ask: exactly how you are charged (percentage, flat fee, or per claim, and on collections or posted amounts), whether the team is U.S.-based, whether they work denials, appeals, and aged A/R or just post payments, how they post into your PMS, contract length and cancellation terms, and for references from practices your size.